All articles

When will I receive an email with shipping details and order confirmation?Updated 4 months ago

You will receive an order confirmation email once your order has been processed and accepted by our warehouse. You will receive a second email with your tracking information once your item ships.

Orders of in-stock merchandise placed before the 12:00pm ET deadline will generally ship out within one business day. Due to high volume during the sale period, FedEx Ground and Home Delivery purchases can take up to 5 business days for the order to be processed and shipped.

Orders of in-stock merchandise placed with expedited shipping to US locations will be shipped within the same business day if received and authorized before 12:00pm ET. If you place the order after that time, the order will ship out the next business day excluding federal holidays or in the event the warehouse is closed.

Orders with pre-ordered merchandise will ship by the estimated ship date noted on the corresponding product page. If a pre-ordered item and an in-stock item were purchased on the same order, both items will ship together once the pre-ordered item is available.

Was this article helpful?