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How do I solve technical issues I might experience on your website?

Many technical issues experienced by our customers while visiting our website can be resolved easily and simply by updating your browser to the most recent version.


If your browser is up to date and you are still experiencing problems, please notify our Customer Care team and include:

  • As much detail about the issue as possible
  • Screenshots of any error message(s) you received
  • Which web browser you are using (e.g. Internet Explorer, Firefox, Chrome, Safari, etc.)
    Check your browser here. 
  • What steps, if any, you have already taken to resolve the issue
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