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How does the MZW Rewards program work? Earning, Redemption, Points Availability, and ReturnsUpdated 4 days ago

Earning Points:

  • MZW Rewards members earn 1 point for every $1 spent on qualifying purchases connected to their Rewards account.
  • Points are calculated based on the total spend of the order (and rounded down to nearest dollar).  For example, a $258.60 order would earn 258 points.
  • If you shop in a currency other than USD, your purchase is converted to USD to calculate your points, and converted back when you redeem

Redeeming Points:

  • Every 10 points = $1 off. For example, 250 points = $25 off, and 600 points = $60 off.
  • Quick Tips: To calculate the dollar value of your points, divide your point balance by 10. To calculate the points needed for a desired dollar discount, multiply the dollar amount by 10.
  • To redeem, add items to your cart and go to the standard checkout on our website. If you have points available, you’ll see your balance and can choose how many to use.
  • Please note: points can’t be used with express checkout options like Shop Pay, Apple Pay, or PayPal Express.
  • (photo below is an example only)

 


Point Availability and Expiration:

  • Points become available 30 days after your purchase. Once available, you have 6 months to use them before they expire.

Returns and Point Reinstatement:

  • If you return an order where you used points, those points go back into your account, as long as they haven’t passed their original expiration date. If you return an order where you earned points, those points are removed from your balance. If you’ve already used those points, your balance may go below zero.
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