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How are the dimensions of your products measured?

US measurements are provided in inches. International measurements are provided in centimeters. The length of our bags is measured from the base. Click here to download a printable version of these instructions.

What are MZ Wallace's different materials?

MZ Wallace is committed to developing and using only the highest quality materials and pioneering industry-leading, eco-friendly practices. Our proprietary, only-from-MZ Wallace materials are all custom-created to be lightweight, water and stain resi

What is Bedford?

Bedford is a soft, lightly coated fabric developed by MZ Wallace. It is extremely lightweight and designed to be very durable. It will not rip, tear or stain easily with normal use, and is highly water and stain-resistant.

What is REC Bedford?

Producing new, or “virgin,” material consumes important natural resources, like water and energy, and takes a further toll on the environment in the form of greenhouse gas emissions. We’ve developed a proprietary blend, called REC Bedford, that utili

What is Oxford?

Oxford is our quilted, feather-light material. It is packable, foldable, and crushable. Like Bedford, Oxford is also extremely durable and water and stain-resistant.

What is REC Oxford?

Producing new, or “virgin,” material consumes important natural resources, like water and energy, and takes a further toll on the environment in the form of greenhouse gas emissions. We’ve developed a proprietary blend, called REC Oxford, that utiliz

How do I clean my bag?

Life happens. That’s why our premium nylons have been developed to be water and stain resistant. To wipe up everyday spills, a quick hand-cleaning should do the trick:. Click here to download a printable version of these instructions.

Is my bag water resistant or waterproof?

Our nylons are crafted to be water resistant, meaning it is able to resist the penetration of water to some degree, but not entirely. As most of us tend to avoid torrential downpours, this fabrication provides the protection we feel is needed. Any it

Can I use my bag as a dog carrier?

As much as we love seeing (and sharing!) super cute images of our customers’ dogs interacting with their favorite MZ Wallace bags, the only bag we offer designed to be used as a dog carrier is the Metro Dog Carrier. Our other styles are not intended

What is RFID protection?

The item will contain a special lining to help shield Radio Frequency Identification (RFID) chips in your credit and debit cards. Though our aim is to offer additional security, we cannot guarantee protection against all nefarious scanning technologi

Do you offer Gift Cards?

You can purchase MZ Wallace gift cards in US dollars and for US-only redemption. MZ Wallace gift cards may be redeemed at our MZ Wallace retail locations and mzwallace.com. Gift cards are available in predetermined amounts. At this time, we do not of

What sustainable practices does MZ Wallace follow?

At MZ Wallace, we take our responsibility to the environment seriously and are constantly working toward new solutions to make our company even more sustainable. Learn More About Sustainability at MZ Wallace.